...Yesim Deniz Ozkan-Ozen; Erhan Ada; Yigit Kazancoglu Purpose Sustainability in operations management is a rapidly growing concern for organizations, and it needs to be embraced by all processes to increase productivity and operational performance. Under these operations, maintenance activities have...

... adoption trajectories is built using ripple and bridging modelization strategies from elements of three classic organizational change theories and knowledge from Lean, organizational culture, healthcare and operations management literature. Findings The “contingent Lean culture adoption” (CLCA) model...

... systems theory. © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Organizational culture Operations management Healthcare Lean production Lean is arguably one of the most prominent current business methods to increase value and decrease waste...

..., with variations in both the utilization rate and the number of beds. Practical implications The outcomes suggest that operational managers should improve patient admission management, as well as reducing variability in LOS and in admissions during the week. Originality/value The queueing theory revealed...

... the cycle of theory building based on the literature review, seven propositions for CPFR research are put forward. © Emerald Group Publishing Limited 2015 Information technology Operations management Supply chain Trust Collaboration CPFR was developed by practitioners in the mid-1990s...

... Virtual teams Operation strategy Performance measures Comprehension Operations management Perception Per Ferreira et al. (2010) , the comprehension of implementation/use of operations strategy by virtual teams can be divided into three different levels: strategic, comprehension...

... disciplines (e.g. operations management, strategic management, management accounting and organisational behaviour). Three main types of literature were selected, namely scientific literature, professional journals, and books. The authors' approach is illustrative and selective. It is based on the belief...

... Operations management The concept of Lean Thinking (LT) developed from Toyota Production System (TPS) involves determining the value of any process by distinguishing valued‐added activities or steps from non‐value added activities or steps and eliminating waste so that every step adds value...

... operations' management may have organizational benefits. Originality/value Although lean six sigma has been extremely successful in the last two decades in the manufacturing sector, its applicability to the service sector has been a controversial topic. This study illustrates its application to a fast...

.... © Emerald Group Publishing Limited 2009 Lean production Problem solving Quality improvement Continuous improvement Operations management Manufacturing systems Data are often reported a month or two after it is collected which makes it difficult to identify why problems occurred...

... shown are commonly used in many different areas of operations management in order to analyse process evolution. However, in practical applications many questions arise: “How many indicators should be used for representing a given process?”, “Is there an optimal set?”, “How to check whether...

..., the cases studied did not use performance management frameworks to structure change and, in this regard, operations management may offer a better approach by which councils could include operational service delivery within the development of corporate strategy. Research limitations/implications...

... Performance measures Operations management Public sector organizations Private sector organizations In recent years many organisations have been busy implementing new or improved performance management systems. Recent research shows that the regular use of these systems leads to better...

...Veronica Martinez; Zoe Radnor; Zoe J. Radnor; David Barnes Purpose This paper seeks to take a historic perspective on performance measurement and management (PMM) within operations management (OM) across all sectors (manufacturing, service and public) in order to reflect on and undercover relevant...

... to assess management performance. These indicators can reflect different focuses regarding job fulfillment, and produce pluralism in the performance indices. © Emerald Group Publishing Limited 2007 Semi‐conductor technology Operations management Data handling Balanced scorecard Taiwan...

... their industry leaders yet, paradoxically, the overall plant “uptime” was 10‐15 per cent lower. By developing a detailed system dynamics model of the operation it was eventually understood how this counter‐intuitive situation arose. © Emerald Group Publishing Limited 2006 Operations management...

... this capability. © Emerald Group Publishing Limited 2004 Labour Skills flexibility Competitive strategy Operations management Market diversity, consumers' increasing need for new and improved products, and aggressive competition have propelled flexibility to the status of critical factor...

...Seyed‐Mahmoud Aghazadeh Labor planning is a key component of production/operations management. A productive organization needs a workforce that is of the right size, is competent and is well‐motivated. Production/operations managers need to understand the tools and techniques at their disposal...

... Operations management Performance measurement Improvement Methodology Efforts to improve the performance of companies have been important since the start of the industrial era. The first known and well‐documented practitioners in the area of performance improvement were Adam Smith (1776), Eli...

...Alex Dawson Explains the concept of the supply chain and how it is changing as a result of developing technology. Gives brief case stories of companies adopting technology to make improvements in the supply chain. © MCB UP Limited 2002 Supply chain Operations management Logistics...