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Keywords: Operations strategy
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Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (1): 109–136.
Published: 17 June 2021
...Poliana Martins; Edson Pinheiro de Lima; Sandro César Bortoluzzi; Sergio E. Gouvea da Costa Purpose In this study, the performance assessment of credit unions is developed, seeking to demonstrate how the content of their operations strategy is present in the structuring of unique models...
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (2): 598–642.
Published: 25 December 2020
...Gabriela Lobo Veiga; Edson Pinheiro de Lima; José Roberto Frega; Sergio E. Gouvea da Costa Purpose To investigate the relationship between performance frontier and operations strategy. A two-level conceptual framework is proposed based on performance elements that act as output/input variables...
