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Keywords: Participants’ opinion
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Journal Articles
International Journal of Productivity and Performance Management (2017) 66 (6): 766–779.
Published: 10 July 2017
... the process can guarantee the independence of the participantsopinions. The paper aims to discuss these issues. Design/methodology/approach The single site case study method was adopted and the participants for the Delphi exercise were chosen from the strategic and tactical levels of leadership...

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