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1-20 of 107
Keywords: Performance measurement
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Journal Articles
International Journal of Productivity and Performance Management 1–35.
Published: 01 July 2026
...Hardik Majiwala; Nevil Gandhi; Ravi Kant Purpose The study is aimed at developing a comprehensive performance measurement system (PMS) specific to the Industry 5.0-enabled circular supply chains (I5.0-enabled CSCs) to meet the requirement of having frameworks that are human-centric, sustainable...
Journal Articles
International Journal of Productivity and Performance Management (2026) 75 (6): 1979–2022.
Published: 11 February 2026
...Alberto Sardi; Giuseppe Modarelli Purpose Traditional performance measurement and management have faced significant criticism for their limited capacity to address the complexities and volatility of contemporary organizational contexts, particularly within the paradigm of the Fourth Industrial...
Journal Articles
International Journal of Productivity and Performance Management (2026) 75 (1): 50–83.
Published: 29 July 2025
...Kulpreet Singh Nanda; Sai Sudhakar Nudurupati Purpose This study aims to explore the factors influencing the maturity of enterprise Performance Measurement and Management (PMM) systems in today’s contemporary business environment. The key questions are: What are state-of-the-art PMM systems...
Journal Articles
International Journal of Productivity and Performance Management (2025) 74 (8): 2932–2958.
Published: 21 April 2025
... and internationalisation. Extant studies have explored the key sustainable practices in the fast-fashion supply chain in multinational companies (MNCs) and small and medium-sized enterprises (SMEs). However, this study aims to address a dearth of literature related to social and environmental performance measurement...
Journal Articles
International Journal of Productivity and Performance Management (2025) 74 (5): 1676–1699.
Published: 22 November 2024
... of financial resources of the insurance firms. The paper is also distinct in terms of its analysis of linkages between efficiency scores of the three different stages with key financial performance measures. Sajeev Abraham George is the corresponding author and can be contacted at: sajeev.george...
Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (11): 270–293.
Published: 22 July 2024
...Alberto Sardi; Enrico Sorano; Vania Tradori; Paolo Ceruzzi Purpose The process of performance measurement provides support to company management to achieve the objectives established in strategic planning. Through the definition of critical success factors and related key performance indicators...
Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (8): 2441–2479.
Published: 20 December 2023
... of metrics. Umayal Palaniappan can be contacted at: umayal.p@greatlakes.edu.in 15 05 2023 16 09 2023 14 10 2023 21 10 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Performance measurement Mamdani fuzzy inference...
Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (11): 46–68.
Published: 02 February 2023
... of industrial sustainability performance measurement. The main objective of this paper is therefore to identify and empirically analyze useful and applicable metrics for measuring and managing the sustainability performance of Italian footwear SMEs. To achieve this objective (i.e. to fill the aforementioned...
Journal Articles
International Journal of Productivity and Performance Management (2024) 73 (11): 1–19.
Published: 14 September 2022
.../methodology/approach The analysis of the tasks is based on a categorization of general performance measurement motives (control-motivate-learn) and main stakeholder levels (society-organization-professionals). The analysis is exploratory and conducted as an empirical content analysis on materials and reports...
Journal Articles
Deoclécio Junior Cardoso da Silva, Luis Felipe Dias Lopes, Luciana Santos Costa Vieira da Silva, Wesley Vieira da Silva, Clarissa Stefani Teixeira, Claudimar Veiga
International Journal of Productivity and Performance Management (2023) 72 (10): 2898–2918.
Published: 19 July 2022
...Deoclécio Junior Cardoso da Silva; Luis Felipe Dias Lopes; Luciana Santos Costa Vieira da Silva; Wesley Vieira da Silva; Clarissa Stefani Teixeira; Claudimar Veiga Purpose This study examines the relationship between the innovation ecosystem and performance measurement models. Although...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (9): 2736–2764.
Published: 28 June 2022
... , Oxford University Press , Oxford . Jaaskelainen , A. and Laihonen , H. (2013), “ Overcoming the specific performance measurement challenges of knowledge-intensive organizations ”, International Journal of Productivity and Performance Management , Vol. 62 No. 4 , pp. 350 - 363...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (9): 2497–2517.
Published: 10 May 2022
... perspective in Performance Measurement and Management (PMM), particularly in complex and turbulent environments. Findings also highlight that in food delivery platforms, network effects may result insufficient to reach a critical volume of users and factors such as key drivers impacting platform...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (4): 849–872.
Published: 21 March 2022
...Alberto Sardi; Enrico Sorano; Guido Giovando; Vania Tradori Purpose The Fourth Industrial Revolution is increasing the use of digital technologies for delivering products and services. A performance measurement and management system (PMMS) is recognised as a useful system to guide era 4.0; however...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (6): 1627–1645.
Published: 10 January 2022
...Faris Odeh Al Majali Purpose Performance measurement involves gaining useful information about performance. The purpose is to develop a conceptual framework to assist wholesale managers in selecting useful information to evaluate operational performance. The proposed framework identifies core...
Journal Articles
Louisi Francis Moura, Edson Pinheiro de Lima, Fernando Deschamps, Dror Etzion, Sergio E. Gouvea da Costa
International Journal of Productivity and Performance Management (2023) 72 (5): 1239–1265.
Published: 29 November 2021
...Louisi Francis Moura; Edson Pinheiro de Lima; Fernando Deschamps; Dror Etzion; Sergio E. Gouvea da Costa Purpose This conceptual paper presents a proposal for improving a performance measurement (PM) system implementation process based on enterprise engineering (EE) guidelines, which gives...
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (6): 2061–2086.
Published: 27 August 2021
... al., 2015) and R&D expenditure (Rasiah et al., 2016). Another challenge is that based on one of the basic principles of the holistic Innovation Performance Measurement (IPM) scheme, the measurement of innovation performance must be multidimensional (Dewangan and Godse, 2014...
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (6): 2214–2234.
Published: 27 August 2021
...Abdallah Amhalhal; John Anchor; Nicoleta S. Tipi; Sara Elgazzar Purpose The research investigates the effectiveness of the performance measurement alignment approach which claims that measurement diversity (multiple performance measures) should be aligned with organisational contingencies...
Journal Articles
International Journal of Productivity and Performance Management (2023) 72 (3): 772–788.
Published: 03 August 2021
... clarifications and adaptations to measuring supplier flexibility in the order-to-delivery process are provided. The identified measures can be a contribution in further developing literature on flexibility performance measurement. Practical implications Purchasing, logistics and supply chain managers...
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (7): 3056–3077.
Published: 11 May 2021
...Patrizia Garengo; Alberto Sardi; Sai Sudhakar Nudurupati Purpose The literature highlights the key role of human resource management in developing effective organizational performance measurement and management. To understand the state of the art of this role, the paper reviews the literature...
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (7): 2630–2658.
Published: 09 March 2021
... of aggregation due to the variation in scores related to input-level performance across the methods. Regression analysis facilitates the exploration of determinants influencing the output-level performance of the schools. Originality/value This work depicts a holistic picture of the performance measurement...
