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1-20 of 93
Keywords: Performance measures
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Journal Articles
The role of social media in enhancing performance measurement systems for small and medium enterprises (SMEs)
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International Journal of Productivity and Performance Management 1–23.
Published: 11 May 2026
...Fairul Rizal Rashid; Annie Dayani Ahad; Afiqah Amin; Masairol Haji Masri Purpose Social media has evolved from being a tool for interaction into a platform that potentially offers novel performance measurement indicators. Thus, this research aims to examine the role of social media...
Journal Articles
How to predict performance management systems success? Utilization of the critical check points
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International Journal of Productivity and Performance Management (2025) 74 (8): 2768–2795.
Published: 25 April 2025
...). The methodologies to assess the PMSs are typically based on a logical order of components and actions of PMSs to measure and improve their performance. Tarmo Kadak is the corresponding author and can be contacted at: tarmo.kadak@ttu.ee Performance management systems Performance measures Chain of check...
Journal Articles
Measuring the production performance indicators for metal-mechanic industry: an LDA modeling approach
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International Journal of Productivity and Performance Management (2025) 74 (1): 1–23.
Published: 10 June 2024
... Licensed re-use rights only Overall equipment effectiveness Performance measures Operational risk Manufacturing systems LDA In the current dynamics of markets and their global competitiveness, lean technologies emerge as a response to the necessity of organizing production activities...
Journal Articles
Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)
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International Journal of Productivity and Performance Management (2022) 71 (6): 2296–2315.
Published: 06 September 2021
...Stella Banyana Mosimege; Tyanai Masiya Purpose Many developing countries such as South Africa have been introducing measurement of results to improve public service delivery. The practice of development of performance measures in the public service emanates from pressure exerted by citizens who...
Journal Articles
What factors can explain the performance of energy companies in Portugal? Panel data evidence
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International Journal of Productivity and Performance Management (2023) 72 (3): 730–752.
Published: 03 August 2021
... Performance measures Energy sector Performance determinants Assessing the impact of investment at the company level was not always an easy research topic because, for many years, it was hampered by the lack of observed investment data. The need for differentiation of companies has led researchers...
Journal Articles
Definition of input and output variables to assess operations strategy efficiency frontier
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International Journal of Productivity and Performance Management (2022) 71 (2): 598–642.
Published: 25 December 2020
... on capabilities development with a main focus on the resource-based view (RBV) approach. A conceptual framework based on the competitive priorities is therefore proposed to represent the operations strategy in the view of the frontier techniques. The value lies in defining performance measures which...
Journal Articles
Association of performance with quality initiatives and quality awards: quality initiatives' effect
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International Journal of Productivity and Performance Management (2021) 70 (7): 1682–1704.
Published: 21 September 2020
...Gururaj Upadhyaya; Subrahmanya Bhat K Purpose The purpose of this empirical study intends to explore the contingency effect of the adoption of some specific quality initiatives (QI), on the correlation of some performance measures (PMs) with the “interacting” QI and quality award (QA) models...
Journal Articles
Effect of SCF on automobile industry performance during sales promotional schemes
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International Journal of Productivity and Performance Management (2021) 70 (7): 1816–1836.
Published: 25 August 2020
... schemes (SPS), which has turned out to be one of the most important marketing tools. Design/methodology/approach In view of the literature and the expert opinion taken from an automobile OEM, the SCFs and performance measures pertaining to the SPS environment have been identified. For the purpose...
Includes: Supplementary data
Journal Articles
Is more really better? Performance measure variety and environmental uncertainty
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International Journal of Productivity and Performance Management (2021) 70 (6): 1446–1469.
Published: 03 August 2020
...Pall Rikhardsson; Stefan Wendt; Auður Arna Arnardóttir; Throstur Olaf Sigurjónsson Purpose This paper asks the question of whether more environmental uncertainty affects the design of performance measurement systems in terms of a greater variety of performance measures and whether this leads...
Journal Articles
Determinants of Portuguese firms’ financial performance: panel data evidence
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International Journal of Productivity and Performance Management (2019) 68 (7): 1323–1342.
Published: 18 June 2019
... factors influence performance measures in distinct ways, thus helping managers who are expected to make decisions according to the investors’ expectations. It provides initial guidelines for policy makers to understand how to improve the performance of their firms using firm-specific factors. Additionally...
Journal Articles
Objectivity in performance ranking of higher education institutions using dynamic data envelopment analysis
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International Journal of Productivity and Performance Management (2019) 68 (4): 774–796.
Published: 16 January 2019
... prominence in the past decade. “Within only a few years, rankings have become an unavoidable part of academic life, for better or worse” (Harvey, 2008). Equal opportunities Efficiency Higher education Performance measures Dynamic data envelopment analysis This paper provides a holistic...
Journal Articles
Overall Task Effectiveness: a new Lean performance indicator in engineer-to-order environment
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International Journal of Productivity and Performance Management (2019) 68 (2): 407–422.
Published: 07 January 2019
... both the source of losses and the corresponding corrective actions. Lean manufacturing Time study Work sampling Engineer-to-order Performance measures Task effectiveness Nowadays, Lean manufacturing is a successful paradigm in the industrial production context. Its implementation has...
Journal Articles
Measuring resource efficiency and resource effectiveness in manufacturing
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International Journal of Productivity and Performance Management (2018) 67 (9): 1854–1881.
Published: 19 November 2018
...) 05 11 2017 07 03 2018 28 03 2018 28 03 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Sustainability Manufacturing Performance indicators Performance measures Resource efficiency Resource effectiveness...
Journal Articles
The efficacy of routing and flexibility on financial performance within an international manufacturing setting
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International Journal of Productivity and Performance Management (2018) 67 (2): 341–365.
Published: 12 February 2018
... Manufacturing flexibility Performance measures Resources commitment Firms typically seek cost savings and efficiencies in the operation of their supply chain through the integration of downstream activities to insure high levels of customer satisfaction (Eltantawy et al., 2015 ; Frohlich...
Journal Articles
Divisional performance measurement in the retail financial service sector: An empirical study
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International Journal of Productivity and Performance Management (2017) 66 (2): 180–195.
Published: 13 February 2017
...Ben Kwame Agyei-Mensah Purpose Focussing on responsibility theory of management accounting, the purpose of this paper is to test how performance measurements are applied in divisionalised financial service companies. Management accounting theory suggests that two different measures of branch...
Journal Articles
Measuring supply chain knowledge management (SCKM) performance based on double/triple loop learning principle
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International Journal of Productivity and Performance Management (2016) 65 (5): 704–722.
Published: 13 June 2016
...Asher Ramish; Haris Aslam Purpose – The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance. Design/methodology/approach – This is a conceptual study. State of performance measurement has been analyzed on the basis...
Journal Articles
Performance measurement and metrics in supply chains: an exploratory study
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International Journal of Productivity and Performance Management (2015) 64 (8): 1068–1091.
Published: 09 November 2015
... and thus capture the state of supply chain performance measurement (SCPM). As part of this research, we launched an exploratory survey to look at PM tools, individual metrics, metrics categories and their perceived importance. In the research reported here, we carried out an exploratory questionnaire...
Journal Articles
Identifying critical performance indicators and suitable partners using a benchmarking template
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International Journal of Productivity and Performance Management (2015) 64 (3): 434–450.
Published: 02 March 2015
... Performance measures University ranking How good is good enough to be a world-class university? Obviously world rankings of universities are a measure of performance. Nevertheless, there has been an ongoing debate about the ambiguity of the methodology of the ranking with regard to the computation...
Journal Articles
A manufacturing systems network model for the evaluation of complex manufacturing systems
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International Journal of Productivity and Performance Management (2014) 63 (3): 324–340.
Published: 08 April 2014
..., 2002 ; Newman, 2003). © Emerald Group Publishing Limited 2014 Networks Performance measures Manufacturing systems Data analysis Complex network measures Large-scale data When a manufacturing system is designed or re-designed, decisions of all kinds need to be made...
Journal Articles
Analyzing the performance of supplier development: a case study
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International Journal of Productivity and Performance Management (2014) 63 (2): 209–233.
Published: 13 January 2014
... conclusions regarding the success of the SD programme. © Emerald Group Publishing Limited 2014 Supply chain Performance measures Performance appraisal Analytical hierarchy process Key indicators The interdependence of manufacturers and suppliers has increased dramatically in modern...
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