Keywords: Performance measures
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Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2025) 74 (8): 2768–2795.
Published: 25 April 2025
... is the corresponding author and can be contacted at: tarmo.kadak@ttu.ee 01 04 2024 07 01 2025 27 02 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Performance management systems Performance measures Chain of check points PMS success...
Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (6): 2296–2315.
Published: 06 September 2021
...Stella Banyana Mosimege; Tyanai Masiya Purpose Many developing countries such as South Africa have been introducing measurement of results to improve public service delivery. The practice of development of performance measures in the public service emanates from pressure exerted by citizens who...
Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2022) 71 (2): 598–642.
Published: 25 December 2020
... on capabilities development with a main focus on the resource-based view (RBV) approach. A conceptual framework based on the competitive priorities is therefore proposed to represent the operations strategy in the view of the frontier techniques. The value lies in defining performance measures which...
Journal Articles
International Journal of Productivity and Performance Management (2021) 70 (7): 1682–1704.
Published: 21 September 2020
...Gururaj Upadhyaya; Subrahmanya Bhat K Purpose The purpose of this empirical study intends to explore the contingency effect of the adoption of some specific quality initiatives (QI), on the correlation of some performance measures (PMs) with the “interacting” QI and quality award (QA) models...
Journal Articles
International Journal of Productivity and Performance Management (2021) 70 (7): 1816–1836.
Published: 25 August 2020
... schemes (SPS), which has turned out to be one of the most important marketing tools. Design/methodology/approach In view of the literature and the expert opinion taken from an automobile OEM, the SCFs and performance measures pertaining to the SPS environment have been identified. For the purpose...
Includes: Supplementary data
Journal Articles
International Journal of Productivity and Performance Management (2021) 70 (6): 1446–1469.
Published: 03 August 2020
...Pall Rikhardsson; Stefan Wendt; Auður Arna Arnardóttir; Throstur Olaf Sigurjónsson Purpose This paper asks the question of whether more environmental uncertainty affects the design of performance measurement systems in terms of a greater variety of performance measures and whether this leads...
Journal Articles
International Journal of Productivity and Performance Management (2019) 68 (7): 1323–1342.
Published: 18 June 2019
... factors influence performance measures in distinct ways, thus helping managers who are expected to make decisions according to the investors’ expectations. It provides initial guidelines for policy makers to understand how to improve the performance of their firms using firm-specific factors. Additionally...
Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2019) 68 (2): 407–422.
Published: 07 January 2019
... and the corresponding corrective actions. Lean manufacturing Time study Work sampling Engineer-to-order Performance measures Task effectiveness Owing to these considerations, the objective of this paper is to fill this gap by proposing a structured framework to estimate the losses during the different...
Journal Articles
International Journal of Productivity and Performance Management (2018) 67 (9): 1854–1881.
Published: 19 November 2018
... 2018 28 03 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Sustainability Manufacturing Performance indicators Performance measures Resource efficiency Resource effectiveness “Humankind has consumed more aluminium, copper...
Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2017) 66 (2): 180–195.
Published: 13 February 2017
...Ben Kwame Agyei-Mensah Purpose Focussing on responsibility theory of management accounting, the purpose of this paper is to test how performance measurements are applied in divisionalised financial service companies. Management accounting theory suggests that two different measures of branch...
Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2015) 64 (8): 1068–1091.
Published: 09 November 2015
... any PM system. EVA was used by seven companies. Apart from the methods, we asked about the main metrics groups (categories) used in the companies, based on the literature review: © Emerald Group Publishing Limited 2015 Performance Supply chain Performance measurement Supply...
Journal Articles
International Journal of Productivity and Performance Management (2015) 64 (3): 434–450.
Published: 02 March 2015
... or with marginal participation from the top. © Emerald Group Publishing Limited 2015 Benchmarking Higher education Performance indicators Importance-performance matrix Performance measures University ranking Benchmarking is used to improve processes and performance as well as create new...
Journal Articles
International Journal of Productivity and Performance Management (2014) 63 (3): 324–340.
Published: 08 April 2014
... systems in relation to performance figures by using real data from manufacturing companies. © Emerald Group Publishing Limited 2014 Networks Performance measures Manufacturing systems Data analysis Complex network measures Large-scale data When a manufacturing system is designed...
Journal Articles
International Journal of Productivity and Performance Management (2014) 63 (2): 209–233.
Published: 13 January 2014
.... Therefore, it is considered as a CSF for SD. Supply chain Performance measures Performance appraisal Analytical hierarchy process Key indicators The interdependence of manufacturers and suppliers has increased dramatically in modern business (Sharma and Kodali, 2008). Manufacturers...

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