... Publishing Limited Licensed re-use rights only Operational efficiency and environmental sustainability framework Analytic hierarchy process Semi-automated manufacturing line Decision making among bottleneck and non-bottleneck Production improvement Plant operations are intended...

...Shye-Nee Low; Shahrul Kamaruddin; Ishak Abdul Azid Purpose – The purpose of this paper is to investigate multiple criteria decision-making (MCDM) processes within a flow-line production-improvement activity. Investigation can lead to understanding of how a process improvement framework influences...

... and likewise for operators there is always the need for personal time and relief (micro breaks). The multiplication relationship between the factors means that a relatively small improvement of each factor will result in a considerable productivity improvement. The PPA method focuses on the utilisation factor...

... and development Production improvement Contemporary consumerism is typically characterised by vigorous inter‐company competition. Thus all companies, including those in the manufacturing sector, have to operate in an environment in which both their short‐term tactics and long‐term strategies need...

...‐growing area of the service sector, assisting companies in identifying areas of development for their call centres. © Emerald Group Publishing Limited 2010 Lean production Six sigma Call centres Production improvement Operations management Lean and six sigma have followed...

... the potential for improvement. Originality/value The model presented is important in that it attempts to measure unmeasurable factors. © Emerald Group Publishing Limited 2005 Productivity rate Organizational analysis Volume measurement Production improvement Service industries...