...) in nonprofit organizations (NPOs) and public administration has been considered a challenge. The diversity of these organizations makes it difficult to define proper terminology and organizational characteristics. PMS evolution has not yet been able to capture all performance dimensions of a public...

... settings. Carl Deschamps can be contacted at: carl.deschamps@ulb.ac.be 31 05 2016 01 09 2016 02 09 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Performance management Motivation Public administration Productivity...

... Performance (public administration) Public administration Performance appraisal Reports Switzerland This article focuses on the question of what accounts for appropriate performance reports in the context of the new public management (NPM), and how they can deliver the information to politicians...

... Leibenstein's theory of X‐inefficiency as a reference scheme. Leibenstein is convinced that public administrations are per se less (economically) efficient than the provision of services by private firms, operating in efficient markets. The theory of Leibenstein can also be regarded as a central one...