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Keywords: Religious beliefs
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Journal Articles
International Journal of Productivity and Performance Management (2026) 75 (4): 1302–1320.
Published: 14 November 2025
...Bang Nguyen-Viet; Phuc My Nguyen Purpose This study explores the antecedents and impacts of customer incivility (CI) on frontline employees (FLEs) in Vietnam’s banking sector and eco-friendly hotel industry with religious beliefs (RB) and internal green marketing orientation (IGMO) as moderators...
