... a unified framework, particularly in multi-campus public university systems. Mansik Hur can be contacted at: mansikhur@gmail.com Benchmarking Efficiency Higher education DEA Performance appraisal Resource management Public higher education systems face increasing pressure...

... the application of TOC, RBV and RDT into an integrated project-based management framework gives new insights to resources management. Projects have been used to implement change, either of a physical nature or process, for several millennia, yet its management is still considered to be a relatively young...

... at the expense of line operations. © Emerald Group Publishing Limited 2011 Performance measures Bureaucracy Governance Resource management Evaluation studies show that many attempts to introduce results‐based management are still unsuccessful…Nevertheless, the need for measuring output...

... as being in opposing camps: ERP installers were “producer‐led” just as the world was being urged to adopt CRM – customer‐led – strategies. CRM adopters found that remodelling the business around such a large software suite was very difficult, if not impossible. Resource management Planning Customers...

... © MCB UP Limited 1999 --> Knowledge workers Resource management Intellectual Capital: The New Wealth of Organizations Thomas A. StewartNicholas Brealey Publishing£16.99ISBN:1857881826 Keywords: Knowledge has become the most important fact of economic life...