...André de Mendonça Santos; Ângelo Márcio de Oliveira Sant'Anna; Ava Santana Barbosa; Adriano Machado Becker; Néstor Fabián Ayala Purpose In the Industry 4.0 (I4.0) era, small and medium enterprises (SMEs) face significant pressure to make their manufacturing operations more sustainable. However...

...Oliver William Jones; David Devins; Greg Barnes Purpose The paper is a proof of concept (PoC) intervention study aimed for developing performance management (PM) practices in manufacturing small and medium-sized enterprises (SMEs) with the longer-term aim enabling the SMEs to improve...

.../methodology/approach The authors use multi-source data from 206 managers and owners of SMEs from a Sub-Saharan African nation – Ghana. Findings Using structural equation modeling (SEM) to analysis the data, the findings revealed that social capital serves as a mechanism through which managerial...

...Yousaf Ali; Ahsan Younus; Amin Ullah Khan; Hamza Pervez Purpose This paper aims to explore the impact of lean, Six Sigma and environmental sustainability on the performance of small and medium enterprises (SMEs) in Pakistan. The firm performance has been measured in terms of operational, business...

...Soundararajan K.; Janardhan Reddy K. Purpose The purpose of this paper is to achieve cost reduction and quality improvement in SME by implementing define, measure, analyze, improve and control (DMAIC) stages of Six Sigma. Design/methodology/approach The application of DMAIC stages of Six Sigma...

...- and medium-sized enterprises (SMEs). In characterising, contextualising and valuing the effective use of PMMS, this study provides answers to the following questions: What constitutes the effective use of PMMS? What are the user, artefactual and task-related drivers of such use? And what...

...Jafar Rezaei; Roland Ortt; Paul Trott Purpose The purpose of this paper is to examine high-tech small-to-medium-sized enterprises (SMEs) supply chain partnerships. Partnerships are considered at the level of business function rather than the entire organisation. Second, the drivers of SMEs...

...Minna Saunila Purpose – The purpose of this paper is to present a framework for improving innovation capability through performance measurement in small- and medium-sized enterprises (SMEs). The development of an organisation’s innovation capability is considered increasingly important...

...Lara Chaplin; John Heap; Simon T.J. O'Rourke Purpose – The purpose of this paper is to suggest a solution to the problem of implementing a full “Lean” methodology for small-/medium-sized enterprises (SMEs) in a developing economy. Design/methodology/approach – This is a reflective paper...

... in small- and medium-sized enterprises (SMEs). A total of 311 responses were received from a sample of 2,400 randomly selected SMEs. Findings – Consistent with predictions, the link between innovation capability and firm performance is significant in the presence of performance measurement...