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Keywords: Shadowing
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Journal Articles
Can Lean eliminate waste in urban logistics? A field study
Available to Purchase
International Journal of Productivity and Performance Management (2022) 71 (2): 558–575.
Published: 22 December 2020
... in urban logistics. Design/methodology/approach As a structure for “going to gemba,” the authors implemented the shadowing technique to better understand the perspective of companies distributing products in the city of Montevideo, Uruguay. Then, meetings were conducted to validate the observations...
Includes: Supplementary data
