... to assess the frequency and volume of workflow transactions using a case study of CSCW software developed for estate agency co‐workers in which a model was produced based on a discrete‐event simulation approach with implementation on a spreadsheet platform. A WFMS can be defined as an automated method...

...Ayoob Ahmed Wali; A.D. Gupta; S.G. Deshmukh In the present economic context of liberalization and globalization, Indian organizations face many challenges. Customer focus is essential as is a corresponding emphasis on the quality of products, systems, and procedures. The Indian software industry...