...Eugene Owusu-Acheampong; Jacob Agabus Enyan; Magdalene Bartrop Abakah; Alwyna Sackey Addaquay; Monica Dede Ansah Tekyi Yawson Purpose This study synthesises the challenges of implementing performance management systems (PMS) within public organisations in Sub-Saharan Africa. Design/methodology...

... Organizational change Organisational processes Productivity Systems The concept can be explained simply by reference to each of the three keywords. “total” suggests the involvement of all members of the organisation with everyone banding together to align all activities in the same pre‐determined...