Keywords: Systems thinking
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Journal Articles
Journal Articles
International Journal of Productivity and Performance Management (2020) 69 (2): 271–296.
Published: 23 September 2019
... variables essential for continuous improvement in SMSCC. Data collected were thematically analysed using NVIVO. Subsequently, a system thinking approach is employed to design and develop the CMM for implementing continuous improvement SMSCC, by exploring possible relationships between the variables...

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