..., lower turnover and improved service quality. The study explores how advanced technologies foster sustainable, competitive and human-centered workplaces in hospitality, addressing gaps in happiness management research. Design/methodology/approach This study uses a mixed-method approach combining...

... developed to assess companies in projects of implementation, few models propose a path for this process. This study proposes the Four-Layer (FLY) model to guide companies in Industry 4.0 technology implementation projects. Design/methodology/approach This study used Design Science Research to structure...

... of the ecosystem, while numerous TSs emerge, very few of them are able to survive, and of those that survive, very few scale up. The aim of this study is to identify the factors influencing the competitiveness of technological start-ups and to study the interrelationship and interdependence of these factors...

... 2023 Emerald Publishing Limited Licensed re-use rights only Relationships Relational capabilities Co-adaptation Knowledge Collaboration SMEs Partnership Behavioural capabilities Technology Culture Managerial structure In an increasingly globalised and competitive market...

... of organisations that are involved in the design and construction process. The paper presents an overview of problems associated with the process of managing construction project information and explores the key role Web‐based technology systems can play in making this process more effective. The paper also...

...Marilyn M. Helms; Farhad M.E. Raiszadeh To achieve their business objectives, many companies are exploring varying degrees of virtuality or remote working (away from the office location), facilitated by technology. Managers have to decide when, where, and for whom such virtuality is appropriate...

...Alex Dawson Explains the concept of the supply chain and how it is changing as a result of developing technology. Gives brief case stories of companies adopting technology to make improvements in the supply chain. Supply chain Operations management Logistics Distribution Technology...

... overcome in a cross‐functional environment using the principles of object technology. The proposed concept, by offering a structured approach to knowledge transfer, allows organisations to create systems based on simple but effective knowledge transfer processes, which will integrate with legacy computing...

...Emma Whitehead Outlines the changes in office processes and procedures resulting from a change from paper‐based to network‐based technologies. Suggests that these changes need a review of the supply and management of office technologies. Offers simple guidelines as to how this review might...

... © MCB UP Limited 2001 --> Internet Customer service Technology Innovation Robohelp Keywords: Internet, Customer service, Technology, Innovation Kiwilogic now has 3i plc (http:///www.3i.com)on board as an investor, building on the e prior announcement...

... with the cultural class of their birth to a degree that for the most part has been unknown in the USA. Taken together, these factors suggest the potential for a less adversarial approach to labour relations than has characterised the US experience. Trade unions Employment Technology Automation...

... © MCB UP Limited 2000 --> Knowledge management Virtual organizations Technology Knowledge Management and Virtual Organizations Edited by Yogesh MalhotraIdea Group PublishingISBN 187828973X$149.95 Keywords Knowledge management, Virtual organizations...

... © MCB UP Limited 2000 --> Technology Video Communications technology Keywords Technology, Video, Communications technology New technologies in the consumer market often take off slowly. Consumers are naturally reluctant to buy into a new format - fearing both the loss...

... © MCB UP Limited 2000 --> Technology Exhibitions World Wide Web Keywords Technology, Exhibitions, World Wide Web Interactive 3D specialist, Superscape, is setting up - under a contract with Excpocentric.com worth £1 million to Superscape - a series of exhibitions...

.... Soundalive Limited, the leader in audio tour guide technology and production,has had the Mait 2 Interpreter, a hand-held device resembling a mobile telephone in appearance, added to the list of chosen products which also includes the London Taxi and the Ford Focus. A small but flourishing British company...

... restructuring of the supply chain, of business processes and of the nature of the business itself. Its effective deployment requires an understanding of the way in which the company operates now and of a vision of the way it could operate in the future. E‐commerce offers the technology to make, and can act...

... and marketing arms of the business to meet customer needs ‐‐ and discusses the kinds of technological support that are available to support the method. The all‐pervasive nature of the web is important. When making decisions about the choice of parts and components – and if the manufacturing is to be “agile...

...David Limehouse Managing customer relationships is a key ingredient of business success ‐ across all industries. Recent technological developments offer the potential to dramatically improve our ability to provide such management ‐ by delivering information about customers, at a detailed...

...Anna Baines The travel and tourism industry is starting to exploit technology. This is going to change the nature of the services offered, and the nature of work within the industry. Employers and employees may have different perceptions about the likely benefits of technology. Discusses...

...Jonathan Franks The nature of work is changing ‐ to adapt to the global marketplace. Many organisations will concentrate on core activities and outsource other services to those with specialist expertise, capable of taking advantage of economies of scale. Technology also makes possible new forms...