..., lower turnover and improved service quality. The study explores how advanced technologies foster sustainable, competitive and human-centered workplaces in hospitality, addressing gaps in happiness management research. Design/methodology/approach This study uses a mixed-method approach combining...

... developed to assess companies in projects of implementation, few models propose a path for this process. This study proposes the Four-Layer (FLY) model to guide companies in Industry 4.0 technology implementation projects. Design/methodology/approach This study used Design Science Research to structure...

... of the ecosystem, while numerous TSs emerge, very few of them are able to survive, and of those that survive, very few scale up. The aim of this study is to identify the factors influencing the competitiveness of technological start-ups and to study the interrelationship and interdependence of these factors...

... with the definition of RC according to the holistic perspective of social theory and the resource-based view. The next section focusses on the theoretical development of Johnsen and Ford's (2006) framework, with the division of RC into technological, human, managerial and cultural RC and the assumptions regarding...

... of organisations that are involved in the design and construction process. The paper presents an overview of problems associated with the process of managing construction project information and explores the key role Web‐based technology systems can play in making this process more effective. The paper also...

...Marilyn M. Helms; Farhad M.E. Raiszadeh To achieve their business objectives, many companies are exploring varying degrees of virtuality or remote working (away from the office location), facilitated by technology. Managers have to decide when, where, and for whom such virtuality is appropriate...

...Alex Dawson Explains the concept of the supply chain and how it is changing as a result of developing technology. Gives brief case stories of companies adopting technology to make improvements in the supply chain. © MCB UP Limited 2002 Supply chain Operations management Logistics...

... overcome in a cross‐functional environment using the principles of object technology. The proposed concept, by offering a structured approach to knowledge transfer, allows organisations to create systems based on simple but effective knowledge transfer processes, which will integrate with legacy computing...

...Emma Whitehead Outlines the changes in office processes and procedures resulting from a change from paper‐based to network‐based technologies. Suggests that these changes need a review of the supply and management of office technologies. Offers simple guidelines as to how this review might...

... Robohelp Keywords: Internet, Customer service, Technology, Innovation Andreas Denkmann, investment manager at 3i, said: "Kiwilogic has innovative technology with a great deal of market potential, a convincing business model and experienced senior management which has already been...

... of virtual organisation forms including virtual corporations, Net-based models, virtual teams and inter-organisational networks; strategies and technologies for knowledge management; tools, techniques and methodologies for enabling knowledge capture, knowledge sharing and knowledge transfer as well...

.... Trade unions Employment Technology Automation Significant early efforts at organising labour were seen at or near the beginning of the Industrial Revolution and were seen across Europe. The “local” attempts at “plant level” negotiation over pay and working conditions soon led...

... © MCB UP Limited 2000 --> Technology Video Communications technology Keywords Technology, Video, Communications technology New technologies in the consumer market often take off slowly. Consumers are naturally reluctant to buy into a new format - fearing both the loss...

... © MCB UP Limited 2000 --> Technology Exhibitions World Wide Web Keywords Technology, Exhibitions, World Wide Web Interactive 3D specialist, Superscape, is setting up - under a contract with Excpocentric.com worth £1 million to Superscape - a series of exhibitions...

... A sound company Keywords: Technology, Innovation, Information technology A small but flourishing British company, based in Hampton Wick, in Surrey,has been rewarded for its innovation and success by having one of its products selected as a Millennium Product by the Design Council...

... restructuring of the supply chain, of business processes and of the nature of the business itself. Its effective deployment requires an understanding of the way in which the company operates now and of a vision of the way it could operate in the future. E‐commerce offers the technology to make, and can act...

... and marketing arms of the business to meet customer needs ‐‐ and discusses the kinds of technological support that are available to support the method. (1) delivering value to the customer; (2) being ready for change; (3) valuing human knowledge and skills; (4) forming virtual partnerships...

...David Limehouse Managing customer relationships is a key ingredient of business success ‐ across all industries. Recent technological developments offer the potential to dramatically improve our ability to provide such management ‐ by delivering information about customers, at a detailed...

...Anna Baines The travel and tourism industry is starting to exploit technology. This is going to change the nature of the services offered, and the nature of work within the industry. Employers and employees may have different perceptions about the likely benefits of technology. Discusses...

...Jonathan Franks The nature of work is changing ‐ to adapt to the global marketplace. Many organisations will concentrate on core activities and outsource other services to those with specialist expertise, capable of taking advantage of economies of scale. Technology also makes possible new forms...