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Keywords: University performance evaluation
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Journal Articles
International Journal of Productivity and Performance Management (2011) 60 (8): 824–843.
Published: 01 November 2011
... a balance “between short‐ and long‐term objectives, between financial and non‐financial measures, between lagging and leading indicators, and between internal and external performance perspectives” (Kaplan and Norton, 1996b). University performance evaluation Knowledge‐based balanced scorecard Fuzzy...
