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Keywords: Organizational performance
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Journal Articles
International Journal of Quality Science (1998) 3 (4): 368–375.
Published: 01 December 1998
.... Valuing employees; 9. Design quality and prevention; 10. Management by fact; 11. Company responsibility and citizenship. © MCB UP Limited 1998 Assessment Baldrige Award Kaizen Organizational performance Process management Many companies of all types...
Journal Articles
International Journal of Quality Science (1998) 3 (4): 320–327.
Published: 01 December 1998
... performing” firms in improving organizational performance through quality management. However, it did not suggest how “low performers” can transform to “high performers”. In the present study, we demonstrate this transformation by specifically showing how inefficient companies can become more efficient...
