...Christian N. Madu This paper examines research design issues in quality management studies. Potential research problems are identified and suggestions provided on how these problems could be addressed through effective research design techniques. A good research design enables the researcher...

...Moreno‐Luzón; F.J. Peris The main contribution of this paper is to integrate into one model management and organizational fields that are normally analyzed separately: contingency factors, organizational design variables, strategic approaches and quality management approaches. The essential core...

... performing” firms in improving organizational performance through quality management. However, it did not suggest how “low performers” can transform to “high performers”. In the present study, we demonstrate this transformation by specifically showing how inefficient companies can become more efficient...

... = R_it ‐ ‐R_it where R_it = the actual return to security i on day t, © MCB UP Limited 1998 Baldrige award Finance Quality management Ratios An important practical value of this study comes from its contribution toward...

...Sanjay L. Ahire; K.C. O’Shaughnessy Examines the associations between ten integrated quality management constructs and the resulting product quality. Analyzes responses from plant managers of 449 auto‐parts firms using stepwise regression. Notes three primary predictors (customer focus, empowerment...

...Christian N. Madu Explores the importance of quality management in achieving global competitiveness. Emphasizes the need for developing countries to revitalize their economies through quality management practice. Uses Deming principles of quality management and dialectical materialism inquiry...

...Danny Samson ^{States that, although there has been considerable progress with the implementation of total quality management in Australia and New Zealand over the past 15 years since it was pioneered in the manufacturing sector, there is still not a widespread acceptance and implementation}...

... of Quality Management (EFQM) Model of Business Excellence or other award models. However, organizations wishing to develop to total quality management (TQM) from their ISO 9000 series registration would benefit from studying the award models. This would provide them with the necessary knowledge...

... and numerous management philosophies. Attempts to address quality management issues in the business‐to‐business industrial service industry by presenting a case study on the quality management approach taken by Diamond Offshore Drilling, Inc. ‐ one of the largest offshore oil‐drilling companies in the world...

... Miami, Florida, USA Siew Choi Yau, Howard Gitlow and Terri A. Scandura, School of Business Administration, University of Miami, Coral Gables, Florida, USA Whats, whys and hows of mission statements Quality management addresses the need to establish constancy of purpose towards improvement of product...

... Management Process focus Quality management IJQS 1,1 Something old, something new: a process view of the Baldrige criteria 62 James R. Evans Department of Quantitative Analysis and Operations Management, University of Cincinnati, Cincinnati, Ohio, USA International Journal of Quality Science, Vol. 1...