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This third in David Rogers' series of articles on the applications of research to various aspects of retailing looks at one of the most crucial of retail functions — merchandising. With new and spectacular examples of good merchandising springing up all around us, retailers need all the help they can get in launching new ideas. David Rogers here looks at a “battery” of market research tools which can assist retailers to merchandise their stores more sensitively and profitably. This article is based on a paper given at the RMDP conference on “New Directions in Merchandising” held recently in London (RDM, July/ August 1985).

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