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Storing and distributing Argos' toys from the company's recently acquired Welwyn warehouse is being successfully carried out through third party operators. Fulfilling this task are National Carriers Contract Services (NCCS) in conjunction with GKN Chep, wellknown in the field for hiring out materials handling equipment. However, the smooth‐running of the operation can only be assured if certain standards of co‐operation and reliability are met, and here we relate how a confident dependency has been established.

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