Tomorrow's shopper Available to Purchase

Hope rather than despair — rosy potential rather than gloomy possibility — was the message that came through from the “Shopping 2000” conference organised jointly by retail property developers Donaldsons and the Henley Centre for Forecasting, and held in London in January. The conference looked at a number of likely scenarios, based on Henley Centre predictions. A lot can happen in twelve years — after all, it was only 10 years or so ago that major retailers were “piling it high and selling it cheap”. Today's changing society is going to bring about corresponding changes — many for the better — in the retail picture.