Article navigation

The circulation of shoppers is the ultimate determinant of the success or failure of planned shopping centres and the retail outlets therein. However, as a consequence of the practical difficulties involved, this issue has attracted relatively little empirical research. A week‐long observation survey of shopper behaviour is described, which reveals that shopper movement is confined to a comparatively small part of the centre. Weaknesses in the existing tenant mix are also highlighted, as is the importance of “atmospherics”.

This content is only available via PDF.
You do not currently have access to this content.
Don't already have an account? Register

Purchased this content as a guest? Enter your email address to restore access.

Pay-Per-View Access
$41.00
Rental

or Create an Account

Close Modal
Close Modal