Retail design concepts are complex designs meeting functional and aesthetic demands from various constraint generators. However, the literature on this topic is sparse and offers only little support for store designers to deal with such challenges. To address this issue, the purpose of this paper is to identify the most important constraint generators, investigating the types of constraints they generate, and providing guidelines for how to deal with constraint elicitation.
The three contributions mentioned above are developed through discussions of the literature and eight case studies of fashion store design projects.
The paper shows that the influence of the constraint generators decreases during the design process except for supplier-generated constraints, which increase in the final stages of the design process. The paper argues that constraints should be elicited close to their occurrence, and that doing so requires a solid understanding of relevant constraint generators.
The paper provides a structured basis for further research and identifies areas warranting further study. Although, the paper’s focus is on fashion store design, the findings may, to some degree, be applicable to other types of store design projects.
The understandings provided by this paper may help designers to deal proactively with constraints, reducing the use of resources to alter design proposals.
The paper: defines the most important constraint generators from the perspective of retail store designers, clarifies the types of constraints they generate, and provides guidelines for how to deal with constraint elicitation.
