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Purpose

This study investigates how AI-generated inclusive packaging impacts eudaimonic well-being and brand love, subsequently influencing brand equity and willingness to buy. It also examines whether exposure to inclusive packaging enhances these effects.

Design/methodology/approach

A between-subjects experiment with 481 consumers compared responses to AI-generated inclusive packaging versus conventional packaging. Data were analysed using structural equations modelling and multigroup analysis.

Findings

Results indicate that AI-generated inclusive packaging positively influences eudaimonic well-being and brand love, enhancing brand equity and willingness to buy. Additionally, multigroup analysis confirmed that these effects are stronger with AI-generated inclusive packaging.

Originality/value

This study pioneers exploring AI-generated inclusive packaging’s psychological and branding outcomes. Moreover, it offers novel insights into how inclusive designs can enhance consumer well-being and emotional engagement, providing a foundation for future research in inclusive branding.

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