Pilfering: prevention, not cure

This detailed and practical paper featured in the International Warehousing conference held in Marseilles last year. The programme centres around the by now familiar problem of reducing physical distribution costs, and William Woolley here gives a comprehensive itemisation of security checks and precautions necessary within the distribution network. No detail is too small; no point can be accepted as too obvious to mention; the costs are too high to leave anything unsaid. Moreover, Mr Woolley makes the point that the warehouse is not just a fortress to be defended against intruders: it is being eaten away from within, by its own employees.