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Keywords: Age diversity
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Journal Articles
International Journal of Retail & Distribution Management (2026) 54 (13): 118–132.
Published: 08 July 2026
... age-diverse teams. Design/methodology/approach Survey data were collected from 636 retail workers in Australia and the USA (528 aged 18–35 and 108 aged 55+). Moderated mediation analyses tested whether attitudes toward age-diverse teams mediate the relationship between contact quality and outcomes...

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