...Borut Milfelner; Tanja Vidergar Kikel; Damijan Mumel; Aleksandra Pisnik Not many authors have researched attitudes towards cosmetic surgery in the past (e.g. Schofield et al., 2002 ; Delinsky, 2005 ; Cash, 2006 ; Slevec and Tiggemann, 2010). While psychological researchers focussed...

...) values in the present study. Additionally, shopping intention was found to improve the predictive power of consumers' attitude toward mall attributes in terms of shopping frequency and money spent in the mall. Research limitations/implications The main limitation of this study is related...

...) to examine factors influencing consumers' attitude toward an online retailer. Design/methodology/approach Data were collected from 206 respondents using a between‐subject experimental design and were analyzed using LISREL 8.54 to examine a proposed model. Findings Results of the present study support...

...‐of‐mouth communication and the relationship between the salesperson and the customer. © MCB UP Limited 1994 Australia Banks Customer service Employees attitudes Marketing Retailing Training In the competitive environment of retail banking there is constant pressure to innovate...