... to measure the relative efficiency of 45 retailers in the USA. Findings The results indicate that the performance of several retailers is sub‐optimal, suggesting the potential for significant improvements over both profitability and marketability dimensions. Separate benchmarks were derived for possible...

... to be in store by the year 2000, however. In the year 2000, fully 72 per cent of merchandisers indicate they will require customer specific labelling on displays, and 67 per cent indicate they will require customer specific labelling on outercases (Figure 8). © MCB UP Limited 1998 Benchmarking...