...Eric Calderwood; Keri Davies Purpose The purpose of this paper is to investigate the key features of the community retail enterprises sector in the UK. Design/methodology/approach This paper reports on the results of a postal questionnaire survey of 197 community retail enterprises...

...Hye‐Shin Kim; Jin Yong Park; Byoungho Jin Purpose The purpose of this paper is to develop online community attributes based on Preece's sociability and usability framework to assess how online community attributes hosted by retailers or national brand companies may generate positive outcomes...

...Seung‐Eun Lee; Kim K.P. Johnson; Sherri A. Gahring Purpose To identify factors that influence small‐town consumers' satisfaction with local independent retailers and the subsequent relationships of consumer satisfaction to in‐shopping, community attachment, and support of local independent...

...Carlos Flavián; Miguel Guinalíu Purpose This paper aims to present the virtual community as a strategy that can increase the chance of success in the distribution of products over the internet. Design/methodology/approach First, this paper describes the concept of a virtual community. Second...

...Ruth A. Schmidt; Elke A. Pioch As providers of emergency medication, expert advice and specialist healthcare services, retail pharmacies are central to their neighbourhoods. Traditionally, recognition of this vital contribution to the community has been reflected in special protective measures...