... their expectations. This study aims to show how buyers and sellers value the decision to select a courier service based on online shopping experiences. Design/methodology/approach A focus group discussion involving eight participants was used to gather consumer preferences and seller perspectives. Kansei...

... hypermarkets of Sohar – Lulu and Al Safeer were selected to study consumers’ preferences for store choice and comparisons. The Mann-Whitney U-test in association with the Wilcoxon W-test was applied, using Minitab, for further comparison of the two hypermarkets. Retailing industry...