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Keywords: Consumer protection
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Journal Articles
Retail and Distribution Management (1994) 22 (8): 39–40.
Published: 01 December 1994
... given to actual quality. A shortcoming of the current regime is that no reference is made to durability or to the time when the test of quality must be satisfied. Complaints are frequently raised with consumer protection agencies about goods, such as carpets, shoes and sofas which deteriorate rapidly...
