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Keywords: Core workers
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Journal Articles
International Journal of Retail & Distribution Management (2004) 32 (9): 442–447.
Published: 01 September 2004
.... © Emerald Group Publishing Limited 2004 DIY stores Gender Core workers Customers Advocates of diversity management argue that business advantages can be gained from employing customer‐facing staff who reflect the visible characteristics of the community they serve (Cox and Blake...
