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Keywords: Courier service
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Journal Articles
International Journal of Retail & Distribution Management (2023) 51 (4): 503–522.
Published: 08 February 2023
...Elkana Timotius; Oki Sunardi; Iwan Aang Soenandi; Meriastuti Ginting; Burhan Sabini; Yusak Sutikno Purpose The quality of service provided by a courier service plays an essential role in the success of online shopping. Meanwhile, buyers and sellers tend to choose a vendor that meets...
