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Keywords: Defective/non-defective
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Journal Articles
International Journal of Retail & Distribution Management (2026) 54 (7): 762–780.
Published: 15 May 2026
... Emerald Publishing Limited Licensed re-use rights only Consumer behaviour E-commerce returns Reseller model Marketplace model Returns provider program Defective/non-defective The Internet's adoption has transformed consumer behaviour, with electronic retailing a dominant force...
