... quality Cross‐cultural studies Romania Tunisia Customer satisfaction Customer loyalty Retail distribution Distribution management © Emerald Group Publishing Limited 2013 Bienstock et al. (2008) propose a modified version of the logistics service quality including: logistics...

... of royalties in retail contracts, which serve as one of the most important vertical restraints. Contracts Payments Distribution management France Contract design Vertical restraints Bilateral moral hazard Distribution network Brand value 1. licence; 2. concession; 3...

... Distribution management As Prendergast and Pitt (1996) state, there are trade‐offs when trying to integrate all requirements in one packaging: an increase in the packaging value with regard to one requirement may result in reduced benefits with regard to another. For example, consumers might become...

... Logistics Distribution management Supply chain management Innovation Standardised unit load carriers, such as EUR pallets, are fundamental components in packaging and logistics systems. Standardised unit load carriers have indisputably played a central role in shaping logistics systems and have...

... on retail logistics in the UK over the last 20‐30 years. John Fernie can be contacted at: j.fernie@hw.ac.uk © Emerald Group Publishing Limited 2010 United Kingdom Retailing Distribution management Research work Sustainability The roots of SCM are often attributed to Drucker...

... commerce Distribution management Service delivery Retailing The Netherlands Online retail sales have grown rapidly in many developed countries. For example, between 1999 and 2005 online retail sales grew with 720 percent in the UK, 1,060 percent in Germany, and 1,403 percent in The Netherlands...

... of deductive, inductive and abductive paradigms applied to supply chain and distribution management research. It develops the participative approach, derived from realism as a valid methodology for gaining a greater understanding of the applied management subject area. Findings This paper addresses...

...‐adopter categories. © Emerald Group Publishing Limited 2008 Retailing United States of America Clothing Distribution management Quick response (QR) is a supply chain strategy introduced in 1985, which is intended to improve responsiveness to market demands for apparel...

... energy sent‐out by the reader to power‐it‐up and respond with the electronic equivalent of kids yelling “Polo” when they are found. © Emerald Group Publishing Limited 2008 Radiofrequencies Barcodes Cigarettes Crimes Taxes Distribution management Buy low and sell high...

.... Relationship marketing Distribution management Being able to offer real added‐value to the consumer means closer co‐operation between industry and trade in the future. This is not an easy mission, especially considering their past relationship that was more often shaped by confrontation than co‐operation...