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Keywords: ECM
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Journal Articles
International Journal of Retail & Distribution Management (2025) 53 (12): 1160–1178.
Published: 16 October 2025
...Anish Yousaf; Abhishek Mishra; Neelika Arora; Insha Amin; Anil Gupta; Jun-Hwa Cheah Purpose This study aims to investigate food delivery application (FDA) users’ continuance intentions (CI) and recommendation intentions (RI) by integrating the expectation–confirmation model (ECM) and the trust...
