...Ignacio Cruz Roche; Jaime Romero; Ricardo Sellers-Rubio This research simultaneously measures retail efficiency and evaluates the impact of six potential drivers by applying bootstrap techniques in a sample of 25 European Union countries during the period 2006–2015. The efficiency...

... of Inditex with its competitive environment. Design/methodology/approach – The methodology used to achieve the objectives was: data envelopment analysis for the analysis of efficiency and for the second the Tobit regression to determine the factors explaining efficiency. The authors have used...

...Isabelle Piot-Lepetit; Rozenn Perrigot; Gérard Cliquet Purpose – The purpose of this paper is to develop a new model allowing the implementation of a benchmarking process that jointly measure the efficiency of franchise chains and determine their optimal organizational form. Design...

...Aradhana Gandhi; Ravi Shankar Purpose – The purpose of this paper is to analyze the performance of Indian retailers in recent past and derive meaningful insight for practicing managers in this area. Design/methodology/approach – This paper analyses the economic efficiencies of select Indian...

...Ali Uyar; Nizamettin Bayyurt; Mustafa Dilber; Vehbi Karaca Purpose Comparative shop efficiency within a chain is a key factor in strategic management decisions such as evaluation, promotion and development of shop personnel. Furthermore, overall efficiency of the firm depends on the efficiency...

...Mikko Punakivi; Kari Tanskanen Recent research into last mile e‐grocery logistics has revealed that goods reception mode is one of the key issues for the operational efficiency of home deliveries. Hitherto, the research has considered home delivery concepts using attended reception and concepts...