...Paola Graciano; Aline Cafruni Gularte; Fernando Henrique Lermen; Marcia Dutra de Barcellos Results may vary within other cultural contexts and different means of investigation suggesting future research opportunities. Ethical demands concerning health and environmental preservation...

...Jasmine Williams; Juliet Memery; Philip Megicks; Mark Morrison Purpose The purpose of this paper is to identify, and explore the importance of, ethical and socially responsible (ESR) factors in Australian consumers' choices of grocery products and stores. Design/methodology/approach Following...

... © Emerald Group Publishing Limited 2008 Retailing Corporate social responsibility Ethics Brand image Individual perception Consumer behaviour Several scholars have looked at CSR in a retail context. Some authors adopt a conceptual approach on the issue and build a case...

... The case study examines the under‐researched relationship between retail branding and design, and contributes to knowledge of the problems created over time by strongly held ethical values, for both branding and design. In retailing, design is concerned with the environments in which people shop...

... and plastic but very few have examined textiles. Hence, the purpose of this paper is to explore the disposal element of fashion items and the attitudes and behaviours of the consumer to this process. Concern with environmental and ethical issues came to public awareness during the 1970s, and gained...

...Mike Pretious; Mary Love Purpose This paper investigates purchasing ethics within the UK clothing retail sector in the context of structural changes in the sector and the growth of international sourcing as a necessary strategic tool to maintain competitive advantage. Design/methodology...

... with regard to our knowledge of consumer concerns and fears about identification technology. © Emerald Group Publishing Limited 2006 Marketing Ethics Privacy Radiofrequencies Identification The use of technology to identify consumers has been discussed extensively in both the popular...

...H. Iwanow; M.G. McEachern; A. Jeffrey Purpose To explore the extent to which consumers' ethical concerns impact upon apparel purchase decisions and highlight the value of The Gap's corporate code of conduct in meeting these concerns. Design/methodology/approach Face‐to‐face questionnaires were...

... by the Financial Accounting Standards Board (FASB) on synthetic leases in the USA. © Emerald Group Publishing Limited 2004 Accounting standards Ethics Financing Financial information In the wake of the Enron meltdown and subsequent revelations of accounting irregularities at other publicly...

... noting the growth of ethical consumerism as a contributory factor. Develops the ethical strategy matrix, outlining the strategic options open to retailers for addressing this increase in ethical consumerism. It is argued that addressing the fair trade market in the UK offers retailers not only...

... frequently than new customers (Reichheld and Sasser, 1990). © MCB UP Limited 2001 Customer satisfaction Consumer behaviour Customer loyalty Retailing Ethics Singapore Past research in justice theory has examined the effects of fairness on satisfaction in a variety of organizational...

... of ethics or CSR as they apply to retailing. One recent study, by Abratt et al. (1999), focused on the general ethical beliefs of South African retailers. They found retailers are concerned with ethical behaviours, and that there was a difference between the ethical beliefs of salespeople and those...

.... The paper is not ethically prescriptive, but seeks to illustrate critically how conceptualisations of risk contribute to the social construction of ethical issues. © MCB UP Limited 2000 Risk Retailing Grocery industry Ethics Own‐label goods Statements on risk are the moral statements...

...Paul Whysall The Internet has important ethical connotations for retailing. This paper briefly provides examples of retailers’ difficulties in this respect, before considering use of the Internet for ethical scrutiny of retailers by a spectrum of activists and agencies. Positive use of the Internet...

.... Alongside such advances in technology, however, have come accusations that some aspects of marketing and marketing research raise ethical issues. Those engaged in the use of new marketing and research methods therefore need to be aware of any potential public concerns and be seen to adhere rigorously...

... Fraud Ethics The return of merchandise to retailers is problematic. Some consumers return products that perform unsatisfactorily, others return goods that have fulfilled the purpose for which they were purchased. The latter behavior can be called retail borrowing. The decision to borrow is usually...

...Russell Abratt; Michael Bendixen; Karen Drop Reports on the ethical beliefs of retail salespeople, managers and executives in South Africa. Little is known about the ethical perceptions of retailers despite the fact that retailing plays a vital role in the economy. A review of the ethics literature...