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Keywords: Experimental study
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Journal Articles
International Journal of Retail & Distribution Management (2012) 40 (12): 997–1012.
Published: 09 November 2012
... applying them in an e‐commerce context. © Emerald Group Publishing Limited 2012 Retail borrowing E‐tail borrowing E‐commerce Experimental study Consumer behaviour Returns Sweden Decision making Return policies enable the customer to postpone their purchasing decision until...

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