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Journal Articles
APPAREL PRODUCT DISSATISFACTION AND THE POST‐COMPLAINT PROCESS
Available to Purchase
Retail and Distribution Management (1992) 20 (5)
Published: 01 May 1992
... a definite relationship and have direct financial implications for retailers and apparel manufacturers. Brand loyalty Clothing industry Consumer attitudes Consumer behaviour Customer satisfaction Finance Retail trade USA © MCB UP Limited 1992 VOLUME 20 NUMBER 5 1992 Apparel Product...
