...Marko Grünhagen; Maria Jell-Ojobor; Julia E. Hess; Haroldo Monteiro da Silva Filho Purpose This research links the global advance of the franchise model to the geohistorical foray of shopping malls through an empirical longitudinal study in the largest emerging market in Latin America, Brazil...

...Jacques Boulay; Barbara Caemmerer; Odile Chanut; Chaudey Magali; Muriel Fadairo Purpose The authors conduct a structured analysis of the literature on the determinants of economic and financial franchise performance and develop an integrative framework that unifies the literature from franchisor...

...Rozenn Perrigot Purpose This paper, using a case study on Jibu, a water distribution chain that distributes bottled water in Africa, aims to underline the importance of social relationships and communication within franchise chains operating in the social sector in developing countries...

... Licensed re-use rights only The relational nature of franchising flowing from the contract between franchisor and franchisee which enshrines a close, continuing relationship raises the issue of good faith. While there are academic papers analyzing good faith, these do not capture the practical...

...Alexander Rosado-Serrano; Teresa Longobardi; Justin Paul RQ1. How does franchise system expansion affect firm profitability and intangible value? RQ2. How does country dispersion affect firm performance and profitability? To provide an easy comprehension...

... the franchisees, and the affective commitment to the network, emerge as strong determinants of the franchisee’s performance. The results confirm the conclusions of other research, but extend and integrate them, providing evidence that the role of participative franchising should not be neglected...

...Ilan Alon; B. Elango Franchising is viewed as a hybrid organization form that has elements of markets and hierarchies because the franchisor retains some ownership and control, but gives up the operations of the units to franchisees (Elango and Fried, 1997). Two popular approaches...

... with their franchisors; a competition-based relationship with their fellow franchisees; a rather complicated relationship with their employees; and a superficial relationship with their customers. Research limitations/implications – This study contributes to the franchising literature by presenting an outside...

...Isabelle Piot-Lepetit; Rozenn Perrigot; Gérard Cliquet Purpose – The purpose of this paper is to develop a new model allowing the implementation of a benchmarking process that jointly measure the efficiency of franchise chains and determine their optimal organizational form. Design...

...Rosa Forte; Joao Carvalho Purpose Both franchising and internationalisation are important subjects of study, but in the existent literature little attention has been given to these two topics combined. The purpose of this paper is to analyse the internationalisation through franchising, using...

...Seng‐Su Tsang; Carol A. Finnegan Purpose This study provides a robust test of a central question in franchising: which factors influence the timing of adopting the first franchised outlet? Using a novel methodology, the purpose of this study is to examine the factors that accelerated or delayed...

... Franchising Company ownership Corporate ownership Plural form Franchisee perspective Qualitative approach Organizational structures P3. Franchisees within a plural form network perceive that the existence of company‐owned outlets within their network favours local responsiveness through...

... by franchisors. Design/methodology/approach The simultaneous use of various means of communication by franchisors is examined through a case study. The authors have chosen one of the largest franchised chains in the world, which is in the process of expanding its chain of restaurants in many countries...

... relational norms as governance mechanisms to prevent their franchisees from deviating from the franchise system directives; to show how information systems allow to control franchisees at a distance; and to throw light on the ways in which these three control mechanisms can play alternatively...

...Victoria Bordonaba Juste; Laura Lucia‐Palacios; Yolanda Polo‐Redondo Purpose This paper aims to examine whether there is evidence of pioneering advantage in long‐term survival terms in the particular context of franchising. Design/methodology/approach Data covering 188 franchise chains...

... an expansion opportunity in the area of franchising. Brenda Sternquist can be contacted at: sternqui@msu.edu © Emerald Group Publishing Limited 2008 Retailer Global Entry mode Propositions Franchising Wholly‐owned subsidiary The speed of retailer internationalization has increased...

...Anne Marie Doherty Purpose International retail companies, and fashion retailers in particular, are increasingly moving into international markets through the franchise mode of operation. Supporting franchisees is a fundamental aspect of the international retail franchise process and is crucial...

...Rozenn Perrigot Purpose This paper aims to review the differences between retailing and services in the particular context of franchised chains in order to highlight the main differences between retail chains and services chains. Design/methodology/approach The existence of such differences...

...Surinder Tikoo Purpose This study aims to examine the relationship between a franchisor's use of different types of persuasive communication to influence its franchisees and franchisee perceptions of conflict in the franchise relationship. Design/methodology/approach Multiple regression...

...Claire Gauzente Franchisees’ satisfaction is key to a franchise network’s continuance over the years. However, at the moment, no robust scale exists in order to assess franchisees’ satisfaction. The aim of the present study is to fill this gap by providing a reflection on the nature of franchisee...