.... Originality/value This is a one-of-a-kind effort that integrates and tests e-shoppers' socio-behavioral factors, e-shopping motivations and personality traits into a single model. E-commerce Last-mile delivery Socio-behavioral Green retail Competitive prices, versatile products, transaction...

... Green retail Store While it is often argued that retailers, due to their strategically important position between production and consumption, have a key role to play in the promotion of sustainability (Gunn and Mont, 2014 ; Fuentes, 2011 ; Chkanikova and Lehner, 2015 ; Chkanikova and Mont...