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Keywords: In-store logistics
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Journal Articles
International Journal of Retail & Distribution Management (2022) 50 (11): 1337–1357.
Published: 06 June 2022
... effects. A sample of 648 customers was collected. Data were analysed using multivariate analysis of covariance. Findings The study has found that in-store logistics is the second order factor with ease of return, on-shelf availability, product accessibility, shopping convenience, and product...
Journal Articles
International Journal of Retail & Distribution Management (2019) 47 (4): 350–367.
Published: 23 May 2019
...Wardah Irfan; Danish Ahmed Siddiqui; Waqar Ahmed Purpose Nowadays customers want to enjoy their shopping experience with convenience and maximum value for their money. The purpose of this paper is to examine the role of in-store logistics in crafting store image and perceived value to customers...
