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Keywords: Information services
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Journal Articles
International Journal of Retail & Distribution Management (2005) 33 (6): 472–490.
Published: 01 June 2005
... various strategies, and in particular explain the role of kiosks as a strategy to compete on geographical convenience, combine front and back office activities and to provide high levels of service. © Emerald Group Publishing Limited 2005 Information services Belgium Retailing Critical...
