... packaging-free product displays explain over 60% of their behavioural intention to use these displays. Originality/value This study conceptualises packaging-free retail as a social, environmental and withdrawal innovation and extends the technology acceptance model to a sustainable context. Cindy...

...Nathalie Silva; Fredrik Nilsson Purpose The purpose of this research is to examine the role of logistics and packaging in home-delivery of food and groceries and identify opportunities for sustainable packaging logistics innovations that can enable competitive advantages for retail actors...

...Irene Gil-Saura; Maria-Eugenia Ruiz-Molina; Antonio Marín-García; Géraldine Michel 31 07 2022 07 09 2022 10 09 2022 29 12 2022 23 01 2023 13 04 2023 13 04 2023 30 05 2023 This research analyses the joint effect of innovation and sustainability...

...Rakhi Thakur; Mala Srivastava Purpose – The purpose of this paper is to develop and empirically test a conceptual model to establish how consumer innovativeness can be used as a variable to positively influence online retailing adoption intention both directly and reducing consumer perceived risk...

...Latchezar Hristov; Jonathan Reynolds Purpose – The purposes of this paper are to develop a more complete understanding both of the characteristics of innovation within retail firms and of the ways in which retailers perceive innovation and measure its effectiveness. Whilst there is a broad...

...Alessandro Brun; Federico Caniato; Antonella Moretto; Maria Caridi Purpose – This paper aims at developing a conceptual framework to identify the main features of supply chain innovation and to analyse the role of dynamic capabilities in implementing such innovations in the context of the fashion...

...Achilleas Boukis Purpose The purpose of this paper is to integrate existing streams of literature in service innovation and services marketing and adopt an internal perspective of the new service development (NSD) process by discussing the role of some intra‐organizational contingencies...

...Daniel Hellström; Fredrik Nilsson Purpose The purpose of this paper is to identify and describe the strategic potential of logistics‐driven packaging innovation in retail supply chains, and suggest propositions for further research and development, providing practitioners with a better basis...

...Yen‐Ting Helena Chiu; Shih‐Chieh Fang; Chuan‐Chuan Tseng Purpose The success of retail service innovations is contingent upon a thorough understanding of the antecedent factors that drive adoption intention. Using the example of a novel kiosk technology, the purpose of this paper is to analyze...

...Hyejeong Kim; Ann Marie Fiore; Linda S. Niehm; Miyoung Jeong Purpose The purpose of this paper is to explore relationships between consumer innovativeness, market mavenism, shopping enjoyment, and beliefs, attitude, and patronage intentions toward pop‐up retail. Design/methodology/approach...

...Chuanlan Liu; Sandra Forsythe Purpose The purpose of this paper is to examine post‐adoption usage of the internet as a shopping channel. It aims to examine the effects of innovation attributes on post‐adoption shopping behaviours to determine whether factors predicting initial adoption...

... contributory factors in the retail environment. The paper provides a brief summary of our existing understanding of the retail innovation process and of the longer term retail format lifecycle, before placing this alongside recent UK research into the contemporary practice of format innovation. It explores...

... of online consumers perceive characteristics of the online grocery channel. © Emerald Group Publishing Limited 2005 Internet Shopping Innovation Diffusion Like many other innovations (Frambach et al., 1998), internet grocery shopping has faced serious difficulties in spreading...

... freshness. In an industry first, RFID enables the linking of all product information with a specific consumer identified by key demographic and psychographic markers (Sterner, 2001, p. 6). Radio waves Innovation Retailing Data handling Privacy United Kingdom Innovations in information...

... rate of using 3G mobile phones for financial services is yet to be determined. The current research examined both innovative attributes and customers’ perceived risk in order to understand customers’ behaviour and motivation toward this innovation. It has advanced the theoretical frameworks...

...Ruby Roy Dholakia; Outi Uusitalo The shift from physical (brick and mortar) stores and hard copy catalog stores toward electronic stores (e‐tailing) may be seen as a continuous innovation building on past changes brought about by in‐home shopping methods such as catalog, TV and direct mail. Why...

... way of shopping; 2. (2) the availability of adequate financial capital, sufficient capital to fund the larger outlets, with new outlets usually ranging from four to ten million pounds; 3. (3) a more innovative approach to store design; and 4. (4) a well‐managed expansion plan that grows...

...Nancy Jo Black; Andy Lockett; Heidi Winklhofer; Christine Ennew Examines the case of the consumer adoption of Internet financial services, which may be viewed as an innovation in service delivery. The qualitative study employed Rogers’ model of perceived innovation attributes is augmented...

...Beverly K. Brockman; Robert M. Morgan Efficient consumer response (ECR) is arguably the most complex managerial innovation in distribution to be introduced in the US. As such, ECR holds great potential for retailing. Despite praise by some, however, ECR faces criticism and even rejection by others...

...Mary Ann Eastlick; Sherry Lotz A mail survey was conducted to identify personal characteristics, shopping patterns, and attitudes of potential innovators and non‐adopters of an interactive electronic shopping innovation. Differences among all potential adopter groups were also examined. A national...