...Gurjeet Kaur Sahi; Harjit Singh Sekhon; Tahira Khanam Quareshi Purpose India’s retail sector is going through a significant transitional period with the internet as a new distribution channel becoming more common. Given the barriers to adoption, the purpose of this paper is to understand the role...

.... Previous transaction value is positively related to complementary products' sales in the current period. © Emerald Group Publishing Limited 2011 Consumer behaviour Video games Internet Online video game industry Complementary products retailing Network size Customer characteristics...

... significantly affect browser satisfaction and, consequently, store performance. Online shopping experiences Browser satisfaction Online sales Shopping Internet As the global economy emerges from recession, retailers are increasingly challenged by frugal and empowered customers, commoditised...

... in predicting channel‐migration intention in brick‐and‐mortar stores, catalogues, and the internet. Utilitarian beliefs were more relevant in predicting attitude toward channel migration for all three channels. Normative beliefs for bricks‐and‐mortar stores and catalogues were significant in predicting...

...John Fernie; Neil F. Doherty; Fiona Ellis‐Chadwick Purpose The primary aim of this paper is to critically review the literature that explicitly addresses the adoption, application and impact of internet technologies, by retailers, for the promotion and sale of merchanidise. In particular...

...Heejin Lim; Richard Widdows; Neal H. Hooker Purpose The purpose of this paper is to investigate how e‐grocers develop their e‐fulfillment strategies to satisfy product‐specific customer needs for their grocery shopping on the internet. Findings from this paper are used to propose sustainable e...

...Hyunjoo Oh; Kyoung‐Nan Kwon Purpose The purpose of this paper is to explore how consumers respond to price promotions in stores and on internet channels during a holiday season. Since holiday shopping has long been considered promotion intensive and multichannel shopping is increasing...

... their bills over the internet and those who, in addition, have experience of using a mobile phone for this service. Design/methodology/approach A large internet survey was implemented and conjoint analysis was used in order to identify the utilities of the attribute levels and relative importance...

...Orla Canavan; Maeve Henchion; Seamus O'Reilly Purpose Online shopping is one of the most rapidly growing forms of shopping and provides a global shop window for producers who wish to sell and market their products. This paper seeks to investigate the internet as an alternative distribution channel...

...Peter Jones; Daphne Comfort; David Hillier Purpose This paper seeks to provide an illustrative review of the internet campaigns being waged against a number of large corporate retailers. Design/methodology/approach The paper begins with a short history of anti‐corporate protest...

...Sara Värlander; Ali Yakhlef Purpose The purpose of this paper is to explore the interplay of the internet and the spatial designs of the bricks‐and‐mortar contexts within which face‐to‐face services are provided. Design/methodology/approach Focuses on the travel, the banking and book‐selling...

...Neil F. Doherty; Fiona Ellis‐Chadwick; Siohong Tih; Sean Ennis Purpose To examine the service performance of a number of internet retailers and to identify differences (if any) in internet retailers' service performance across a series of attributes based on consumers' assessments. Design...

...Neil F. Doherty; Fiona Ellis‐Chadwick; Sally McKechnie; Heidi Winklhofer; Christine Ennew Purpose Extant research has examined consumer acceptance of the internet in various contexts mainly as a dichotomy (adoption/non‐adoption), thus ignoring the process underlying adoption. This paper aims...

...Carlos Flavián; Miguel Guinalíu Purpose This paper aims to present the virtual community as a strategy that can increase the chance of success in the distribution of products over the internet. Design/methodology/approach First, this paper describes the concept of a virtual community. Second...

... interrelationships among internet shopping value, beliefs about the web site, shopping attitude, and shopping intention. A total of 203 persons responded to an invitation to participate in a web survey for the purpose of data analysis. Findings Consumers' beliefs about the web site, especially with regard...

... purchase situation may be necessary to investigate the effect of the amount of information available on the web sites on perceived risk and decision making. Practical implications The present study suggests that internet retailers should capitalize on the power of their brand names. Multi‐channel...

... consumers using self‐administered questionnaires. Data from 784 US online consumers are analyzed. Findings Multiple discriminant results suggest that online grocery shopping adopters attach higher compatibility, higher relative advantage, more positive social norms, and lower complexity to internet...

...Young Ha; Leslie Stoel The purpose of this study is to understand how general innovativeness is related to Internet apparel shopping based on Rogers' innovation decision process. Due to the newness of Internet apparel shopping, consumers' general innovativeness may influence the adoption...

... interviewed for a total of ten hours. All interviews were conducted by the author to permit the holistic perspective (Fournier, 1998). © Emerald Group Publishing Limited 2004 Strategic management Electronic commerce Internet In spite of the failure of a certain number of so‐called dot.com...

...Youn‐Kyung Kim Shopping malls and the Internet have become major competitors, providing multiple dimensions of consumer value ranging from economic or functional value to hedonic or experiential value. The selection of the Internet versus the mall for shopping can vary for different consumers...