... Supply chain Performance E-commerce Fashion Internet shopping In recent years, e-commerce – i.e., the process of buying and selling products online (Zhu and Kraemer, 2005 ; Ramanathan et al., 2012) – has reformed companies’ methods of generating growth, opening new business...

.... and Shin , J‐I. (2010), “ The antecedents and consequents of relationship quality in internet shopping ”, Asia Pacific Journal of Marketing and Logistics , Vol. 22 No. 4 , pp. 473 ‐ 91 . Collins‐Dodd , C. and Lindley , T. (2003), “ Store brands and retail differentiation...

... fresh produce (Rajish, 2004); delivery costs; and the absence of any social links (Roberts et al., 2003). © Emerald Group Publishing Limited 2012 Electronic commerce Grocery retailers Drive‐in Multichannel retailing Internet shopping Retail marketing France...

... to the literature, managers and policy maker on internet shopping and continuance intentions to e‐shop. One criticism is that ECT ignores potential changes in initial expectations following the consumption experience and the effect of these expectation changes on subsequent cognitive processes (Bhattacherjee...

... Turkey Consumer behaviour Electronic commerce Internet shopping Electronic retailing (e‐tailing) has experienced a dazzling growth during the recent years due to its distinct advantages for both consumers and retailers, such as shopping at round‐the‐clock convenience, decreasing dependence...

... 2010 Internet shopping China United States of America Consumer behaviour Electronic commerce Acceptance sampling Online shopping is becoming increasingly popular. Online retail sales are estimated to grow from $172 billion in 2005 to $329 billion in 2010, representing a 14 percent...

... ambience Electronic commerce Internet shopping Mass customization Consumer behaviour Wallace et al. (2004) note that multiple channel retailing offers retailers challenging opportunities for designing attractive and effective retail store and non‐store shopping environments...

... and Makienko, 2006). © Emerald Group Publishing Limited 2010 Internet shopping Customer satisfaction Consumer behaviour Repeat buying The changing competitive environment affects store attributes within both offline and online store formats. For instance, product assortment and retail...

... Publishing Limited 2010 Measurement testing and instruments Electronic commerce Internet shopping Customer services quality France In Europe, online retail sales are expected to reach €263 billion by 2011 (Favier, 2006), equivalent to approximately US$370 at the exchange rate prevailing...

... online before making a purchase. Time spent searching for product information online was proportional to the price of the product, and nearly half of those who spent average of 12 hours in online research still purchased offline. Electronic commerce Consumer behaviour Internet shopping Electrical...

... be contacted at: clliu@lsu.edu © Emerald Group Publishing Limited 2010 Internet shopping Consumer behaviour Innovation Electronic commerce The proliferation of online shopping has stimulated considerable research examining consumer acceptance of the internet as a shopping channel...

... of responsiveness and useful contents. The information provided has to be informative, accurate, current, and relevant. The functionality must facilitate the completion of e‐purchases and ensure security. © Emerald Group Publishing Limited 2009 Internet shopping Retailing Electronic commerce Consumer...

.... The conceptual framework and empirical study is detailed as follows. Ruby Roy Dholakia can be contacted at: ruby@uri.edu © Emerald Group Publishing Limited 2009 Internet shopping Electronic commerce Consumer behaviour Customer satisfaction After years of both optimistic and gloomy...

... at: delia.vazquez@manchester.ac.uk © Emerald Group Publishing Limited 2009 Electronic commerce Consumer behaviour Internet shopping United Kingdom Online consumer behaviour is currently an emerging theoretical body of research. The initial focus developed exploratory motivational...

... commerce Consumer behaviour Internet shopping United States of America Customization in e‐retailing, defined as “the ability of an e‐retailer to tailor products, services, and the transactional environment to individual customers” (Srinivasan et al., 2002, p. 42), is gaining popularity...

... with will provide optimal information for them. For the internet shopping case, these findings are applicable as well. For apparel product information, individuals look for the retailers they trust or are at least somewhat familiar with, instead of unknown retailers. Since apparel is a significant part...

... to online consumers, and to explore the way in which online consumers categorize and conceptualize such quality attributes. © Emerald Group Publishing Limited 2008 Electronic commerce Consumer behaviour Internet shopping Customer satisfaction The concept of consumer‐perceived quality...

... of these which marketers must control to produce the desired effects. The aim of this paper therefore is to assess the relevance of a macro, environmental psychology approach, to consider how consumers perceive and react to online shopping environments. Internet shopping Retailing Consumer behaviour...

... and internet shopping (Forsythe and Shi, 2003). The following section will discuss the role of perceived risks in consumers' purchase decision. It is a commonly accepted theory that perceived risks plays a vital role in consumer decision making and behaviours (Mitchell, 1999). This concept is first...

.... Originality/value The paper links research from diverse fields relating to shopping deserts, the digital divide, health, wellbeing, social and experiential aspects of (e‐)shopping. © Emerald Group Publishing Limited 2007 Shopping Internet shopping Electronic commerce Retailing United Kingdom...