...Mark Palmer Purpose This article examines the internationalisation of Tesco and extracts the salient lessons learned from this process. Design/methodology/approach This research draws on a dataset of 62 in‐depth interviews with key executives, sell‐ and buy‐side analysts and corporate advisers...

... to “learn by doing” in the simulated virtual world, instead of trial and error in the real e‐economy. This paper reviews the underpinning objectives for design conceptualisation, and the integration of the real and virtual business worlds within the netrepreneur system development. The latter section...

... Customer loyalty Retailing Employees Learning United Kingdom Competitive strategy The UK retail sector in the UK and elsewhere has embraced both the idea of customer loyalty and a particular mechanism for tracking customer loyalty, namely the loyalty card or scheme (Mauri, 2003). Whilst there has...

... of information, skills and expertise. Importantly it allows greater flexibility in the timing and location of learning. The research is being undertaken in the London Borough of Merton through an 18‐month project. This study forms an interim assessment and analysis of 40 retailers’ responses to the mentoring...