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Keywords: Morality
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Journal Articles
Human-centred AI vs machine-centred AI: navigating AI ethical crises in luxury retail
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International Journal of Retail & Distribution Management (2025) 53 (7): 639–653.
Published: 25 April 2025
... investigates how luxury consumers respond to AI technologies and retail stores differently during ethical crises, examining the influence of morality and responsibility attributions on feelings of betrayal and store revisit intentions. Design/methodology/approach A preliminary and a main study were...
