Keywords: NCA
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Journal Articles
International Journal of Retail & Distribution Management (2024) 52 (7-8): 786–800.
Published: 01 August 2024
... coffee vending machine. The suggestion of Dul (2016) is followed in this study, and the two following hypotheses are proposed to analyse the NCA: H4. At least one service attribute of a smart automated coffee vending machine exists, which is the necessary condition for customer enjoyment...
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